Refund Policy for myTouchLine.com

At myTouchLine, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund under the following conditions:

• Refund requests must be made within 21 days of the purchase date.

• Items must be unused, in their original condition and packaging, and accompanied by proof of purchase.

• Personalized or digital products are generally non-refundable unless faulty or defective.

• To initiate a refund, please contact us with your order details and reason for the request.

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method within a few business days.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• If your item arrives damaged or faulty, please contact us within 7 days of receipt for a full refund or replacement.

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For any questions or to start a refund, please contact us at info@mytouchline.com.

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This policy aims to provide a fair and clear process for returns and refunds while protecting both customers and myTouchLine.